Acceptance of Terms
By accessing or using the website located at neplumbingpros.pages.dev (the "Site"), or by requesting or receiving plumbing services from Nebraska Plumbing Pros ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, please do not use our Site or request our services. These terms apply to all visitors, users, and others who access or use the Site, as well as to any plumbing services we provide.
We reserve the right to refuse service to anyone for any reason at any time. Your use of the Site and our services constitutes your acceptance of these terms, including any modifications we may make in the future.
Services Provided
Nebraska Plumbing Pros provides residential and commercial plumbing services throughout the state of Nebraska. Our services include, but are not limited to, drain cleaning, pipe repair and replacement, water heater installation and repair, fixture installation, leak detection, sewer line services, and emergency plumbing repairs.
All services are subject to availability, scheduling constraints, and applicable permits or inspections required by local jurisdictions. We make reasonable efforts to complete services in a timely manner, but we do not guarantee specific completion times. Unforeseen circumstances, including but not limited to weather conditions, supply chain issues, or hidden conditions within your plumbing system, may affect scheduling and completion of work.
Estimates provided for services are based on visible conditions and standard assumptions. If additional work is required due to conditions that were not reasonably discoverable during the initial assessment, we will communicate this to you and obtain your authorization before proceeding with additional services.
Phone Calls and Estimates
When you contact Nebraska Plumbing Pros by telephone, you consent to receive return calls, text messages, and other communications from us regarding your service request, appointment scheduling, and follow-up matters. Standard message and data rates may apply for text communications.
Phone estimates are preliminary and based on the information you provide. These estimates are not guaranteed prices. A firm quote requires an on-site inspection by one of our qualified technicians. We reserve the right to modify any estimate upon visual inspection of the actual conditions. You are under no obligation to proceed with services after receiving an on-site estimate.
We may record phone calls for quality assurance, training, and dispute resolution purposes. If you do not wish to be recorded, please inform the representative at the beginning of your call.
Independent Contractors
Nebraska Plumbing Pros may utilize independent contractors, subcontractors, or affiliated technicians to perform certain services. All contractors working under our name are licensed and insured as required by Nebraska law. However, these individuals are not our employees in all cases, and we are not liable for their actions outside the scope of work authorized by us.
When independent contractors perform services, they do so under agreement with Nebraska Plumbing Pros and are required to adhere to our standards of workmanship and customer service. Any disputes regarding work performed by contractors should be directed to us in the first instance, and we will work to resolve matters appropriately.
Intellectual Property
All content on this Site, including text, graphics, logos, images, service descriptions, and the overall design and layout, is the property of Nebraska Plumbing Pros or our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may view, download, and print content from the Site for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content without our prior written consent. Unauthorized use of any materials on this Site may violate copyright, trademark, and other applicable laws.
Limitation of Liability
To the fullest extent permitted by Nebraska law, Nebraska Plumbing Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our services or this Site, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from or related to our services shall not exceed the amount you actually paid us for the specific service giving rise to the claim. This limitation applies regardless of whether the claim is based in contract, tort, strict liability, or any other theory of liability.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.
Disclaimers
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our services will meet your specific requirements, that service will be uninterrupted, timely, secure, or error-free, or that any defects in workmanship will be corrected. Plumbing systems involve inherent variables, and we cannot guarantee that repairs or installations will prevent all future problems.
We recommend that customers maintain appropriate homeowners or property insurance coverage. Our liability is limited as described herein and does not extend to damages covered by or that should be covered by your insurance policies.
Governing Law
These Terms of Service and any disputes arising from or relating to your use of the Site or our services shall be governed by and construed in accordance with the laws of the State of Nebraska, without regard to its conflict of law provisions.
Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in Lancaster County, Nebraska. You hereby consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the revised terms on this page with an updated effective date. Your continued use of the Site or our services after any changes constitutes your acceptance of the revised terms.
We encourage you to review these terms periodically. If we make material changes that affect your rights or obligations, we will make reasonable efforts to notify you through the contact information you have provided or through a prominent notice on our Site.
Contact Information
If you have any questions, concerns, or comments about these Terms of Service, or if you need to report a problem with our services, please contact us using the information provided on our Site. We value your feedback and will make reasonable efforts to address your inquiries in a timely manner.
For disputes that cannot be resolved through direct communication, we encourage good faith negotiation and, where appropriate, mediation as a cost-effective alternative to litigation. Nothing in these terms prevents either party from seeking injunctive relief or other equitable remedies in court for matters that cannot be adequately addressed through negotiation or mediation.